Leadership
Helen Pavalko
VP, Product Management
Helen serves as the Vice President of Product Management at ArcOne, where she plays a crucial role in shaping the company’s product strategy and vision for the banking sector. She oversees the development of all product features, ensuring they align with customer needs and market trends. As the key liaison between customers, technology teams, and user-centered design teams, Helen fosters collaboration and drives innovation across the organization.
With a strong focus on market research, Helen identifies future opportunities to keep ArcOne’s products competitive. She leads her team through every stage of the product lifecycle—from ideation and design to implementation and launch—ensuring that each feature not only meets but exceeds customer expectations.
Before joining ArcOne, Helen was the VP of Product Management at FIS, where she directed market strategy and managed P&L for digital solutions, pricing and billing systems, and banking-as-a-service portfolios. She is also a recognized industry thought leader in Account Analysis, with the entire offering developed under her leadership at FIS.
Helen holds a B.A.Sc. in Computer Science and Psychology from St. Norbert College, along with an MBA from the University of Wisconsin-Milwaukee.