Where are the leaks? Solving the Banking Revenue Leakage Crisis.

Why managing AI risk presents new challenges

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The difficult of using AI to improve risk management

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How to bring AI into managing risk

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Pros and cons of using AI to manage risks

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Benefits and opportunities for risk managers applying AI

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A lesson from History:  

During the Apollo 13 mission in April 1970, an oxygen tank explosion crippled life support systems, leaving the crew stranded 200,000 miles from Earth. NASA’s extraordinary rescue effort highlights the importance of early detection—spotting the issue sooner could have changed the mission’s outcome.

Similarly, in banking, revenue leakage remains a critical yet unspoken challenge. The unanticipated loss of revenue due to legacy IT, inefficiencies, errors, or fraud threatens financial stability. Understanding its causes and solutions is vital for banks aiming to protect revenue and maintain a competitive edge.

ArcOne is committed to eliminating revenue leakage, reimagining how banks price, bill, and collect. More to come on this transformation, but for now, let’s focus on what drives revenue leakage.

Key Causes of Revenue Leakage:

  • Inefficient Processes: Outdated, fragmented systems and manual processes create errors and delays, leading to revenue loss.
  • Regulatory Challenges: Compliance costs and penalties from violations add to leakage.
  • Fraud & Security Breaches: Cyber threats, identity theft, and fraud erode revenues and customer trust.
  • Suboptimal Pricing: Poor pricing strategies result in missed revenue opportunities and margin erosion.

Consequences of Revenue Leakage:

Revenue leakage reduces profitability, hampers growth, and attracts regulatory scrutiny. It damages reputation, erodes customer trust, and limits investment in innovation, leaving banks vulnerable to competition.

Top 5 Remedies:

  1. Retire Legacy Systems: Replace outdated IT infrastructure with modern, cloud-based solutions like ArcOne’s EPM.
  2. Optimize Processes: Automate and streamline operations to reduce inefficiencies.
  3. Strengthen Compliance: Invest in risk management, training, and advanced analytics.
  4. Enhance Fraud Detection: Leverage AI, machine learning, and real-time monitoring to mitigate threats.
  5. Refine Pricing Strategies: Use data-driven pricing models to capture product value and protect margins.

Revenue leakage threatens banking profitability and competitiveness. By embracing digital transformation, strengthening compliance, and enhancing fraud detection, banks can protect revenue, improve resilience, and sustain long-term growth.